Cyber Awareness

Cyber awareness refers to the level of awareness and understanding end users have about cybersecurity best practices and the cyber threats


Login Security:

Use unique and complex passwords
Remember to change passwords frequently
Never disclose, store or write down your user ID, passwords or PIN. Remember, Bank never asks for your user ID/passwords/Card No/PIN/Passwords/CVV
Disable ‘Auto Save’ or ‘Remember’ function in your device to avoid storing of user ID and passwords.

Internet Security:

Always look for “https” in the address bar of our banking site.
Do not perform online banking transactions at public places using public / open Wi-Fi networks.
Always logout and close the browser when you are done with your work.

UPI Security:

Keep your Mobile PIN and UPI PIN different and random.
Do not respond to any unknown UPI requests.
Report suspicious requests.
Always remember that a PIN is needed only for transferring amounts, not for receiving.
Instantly disable UPI service on your account if any transaction has happened without you doing it.

Debit/Credit Card Security:

Beware of your surroundings while performing ATM transactions through ATM machines or POS devices. Cover the keypad while entering the PIN.
Always verify the authenticity of e-commerce websites before performing the transactions.
Manage your debit card transactions through online Banking. Set a limit for card transactions at e-commerce platforms, POS and ATM both for domestic and international transactions.

Mobile Banking Security:

Strong passwords/ Biometric permission should be enabled on your phone, tablets.
Do not share your Mobile PIN with anyone, Use biometric authentication wherever feasible.
Do not download any unknown app suggested by strangers.
Applications should be downloaded only through official stores.
Regularly monitor the permissions of critical apps installed in your mobile and keep a track of unnecessary and unused apps.
Avoid connecting phones to public wireless networks.

Social Media Security:

Confirm the identity of the person you are interacting with.
Do not share your personal/financial information on any social media platform.
Do not discuss confidential information in public places..

Mobile Security:

Smart Phone and app-based services are now being used increasingly to conduct banking transactions through your mobile devices.
While this is extremely convenient, you need to follow the best practices mentioned below in the use of mobile phones while doing financial transactions.

Best Practices for Safe Usage of Mobile Phones:

Strong passwords/biometric permission should be enabled on your phone.
Keep your SIM card locked with a PIN to avoid misuse. In case of loss or theft of the mobile device; contact your service provider to block the SIM card immediately.
Your bank account number or PIN should never be stored on the mobile phone.
Get anti-virus software installed on your mobile and keep it updated.
Regularly monitor the permissions of critical apps installed in your mobile phones and keep a track of unnecessary and unused apps.
Never use Banking apps on jailbroken or rooted devices.
Avoid connecting phones to public wireless networks.
Report the loss of your mobile phone to the bank to disable PIN and access to the bank’s account through Mobile Banking app.

Do’s and Don’ts on Cyber Security:

SNo. Do's Don'ts
1. Do remember the URL of our banking websites [(]. Always check for “https” or padlock before using our banking applications. Do not share your personal/financial details like username, password, OTP, Card Number, CVV, PIN etc. with anyone including the Bank’s representatives.
2. Keep your passwords strong and complex with minimum length of 8 characters combining at least one numeric, one special character and mix of Upper and Lower case letters. Change your passwords frequently. Do not use common passwords for all accounts.
3. Install our apps (MOBILE BANKING APPLICATIONS) from Google Play Store/iOS App Store only. Do not connect to open/public Wi-Fi for conducting Banking transactions.
4. Always remember that a UPI PIN or scanning of a QR code is required only for transferring amounts, not for receiving. Do not install any app on the advice of strangers.
5. Transactional/Promotional messages sent by BHADRADRI CUBL will always bear Short Codes “BCUB, BCUBHO” only. Do not store sensitive information such as passwords, MPIN, account numbers, etc. on your phon
6. Notify the bank about change in your mobile number to ensure that SMS notifications continue to be sent to you. Do not click on links embedded in SMS/ emails/social networking sites claiming to be from the bank or representing the bank.